Announcements

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Client Agreement Updates

As of July 8th 2019, changes have been made to the EuropeFX Client Agreement as follows:

  • Clause 11.18
  • Clause 12.9
  • Clause 25.12

These changes can be  viewed in our Client Agreement in the EuropeFX Legal Documents section of our website.

Update Your MT4 Platform

As of the 1st of July  2019 the old versions of the MT4 Platform will no longer be available and you will be
required to upgrade your platform to the latest version: Version 4.00, Build 1170.
How to find the  current version of your MT4 platform:
  • Click the Help button in the menu on the platform
  • Choose About
  • The version and build numbers can be found below the EuropeFX logo
If your current version is below build 1170, we strongly recommend you uninstall this and install the

new version.

The process to uninstall your existing version will depend on your operating system. You can download
the latest version for your operating system using the link below:

Please feel free to contact us for any further clarifications. 

Change to Swaps

As of June 19th 2019, EuropeFX has made changes to the swaps we charge our clients for
executing forex and CFD trades.

To see the applicable swap for any instrument, please click on the MARKET WATCH inside the
MT4 platform on each instrument. Additional information may be found in the comprehensive
FAQ section inside your Client Area.

March 2019 Europe Daylight Saving Time (DST)

Please note that on the 31st of March, Daylight Saving Time (DST) will begin in Europe.

The Forex Market will open on Sunday at 21:00 (GMT) and will be closed on Friday at 21:00 (GMT).

Trading sessions for US shares will open on Monday, April 1st, 2019 from 13:30 (GMT) to 20:00 (GMT).

This schedule may be changed without prior notice.

Please feel free to contact us for any further clarifications.

Support Department Maintenance

Please be informed that tomorrow, Friday the 15th of March 2019, due to programmed system maintenance, the Support Department will be working until 16:00 GMT

Kindly note that this is required to improve our services and we would like to apologize for any inconvenience.

Please feel free to contact us for any further clarifications.

Safeguard Your Personal Details

Keep Your Personal Information Safe

There’s a lot of information out there about using the Internet safely and keeping your personal information private. So much information in fact, that it’s easy to get confused.

Here’s our list of best practices to stay safe on-line.

Never share your financial details over the phone. EuropeFX employees will NEVER ask you to share or verify your credit card details over the phone.

Update your passwords regularly. One of the simplest steps you can take is to regularly update your passwords and never use a generic password. Updating your password is easy and can be done using the Reset Password link.

Know who you’re talking to. We never use Gmail or any other free mail service to contact you. The EuropeFX mailing domains are europefx.com and europefxemail.com. Any emails from other senders posing as EuropeFX are not from us and should be discarded.

Telephone Communications. The EuropeFX telephone numbers are clearly listed on our website Contact Us page.

Better safe than sorry. If you’re ever in doubt about any suspicious communications, ignore and contact us directly.

We take protecting our users’ security very seriously. If you have any questions related to how best to safeguard your personal data, please don’t hesitate to contact us at support@europefx.com. We’re always here to help.

March 2019 Daylight Saving Time (DST)

Please note that on March 10th, Daylight Saving Time (DST) will begin in the United States. In Europe, DST will start on the 31st of March.

Between these dates (March 10th and March 31st) trading sessions for the US markets will change as follows:

From March 10th, trading sessions for US shares will run from 15:30 to 22:00 (GMT+2), instead of 16:30 until 23:00 (GMT+2).

The Forex Market will close on Fridays at 23:00 (GMT+2) and not at 00:00 (GMT+2).

This schedule may be changed without prior notice.

Please feel free to contact us for any further clarifications.

December and New Year - Holiday Trading Hours

Please be informed that EuropeFX’s trading hours will change over the holiday period.

For more information about these changes, please follow the link below:

This schedule may be changed without prior notice.

For additional questions and support, feel free to contact us at any time.

Change to Trading Commissions

FAO: All EuropeFX Clients

As of October 7th 2018, EuropeFX has made changes to the commissions we charge our clients for executing forex and CFD trades.

To review the changes to our trading commissions and familiarise yourself with all of EuropeFX’s terms of service, please click here.

EuropeFX Donation Drive

Be part of the solution!

he recent wildfires in Greece have claimed over 80 lives with many more seriously injured and dozens still missing.

In this hour of need, even the smallest donation can make a huge difference to the hundreds of people in desperate need of assistance.

Your donation CAN make a difference
Together we CAN make a difference

If you wish your donation to be made from your account balance, please email us at support@europefx.com with the account number and the amount you would like to donate.

In this darkest of times for the people of Greece, for the grieving families and the hundreds of people left homeless, every donation makes a difference.

Thank You for your help!

eFXGO! Official iOS Mobile App

Free • available on app store

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 61.79% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Find more details about risk here.