Announcements

This post is also available in: German Italian Dutch Swedish

It’s Business as Usual – Despite COVID-19

It's Business as Usual - Despite COVID-19

This post is also available in: German Italian Dutch Swedish

At this challenging time for all of us, we realize how important it is for people to know they can access their accounts at any time of the day. We just wanted to let you know: here at EuropeFX, it’s business as usual.

We’re lucky to be an online provider

While we do have offices around the world, our infrastructure runs online. You can continue to use your account as you always have.

We’re busy doing what we do

The last few weeks have been incredibly busy, but we’ve managed to maintain our high standards of services without any interruptions. We continue to support all our 200+ assets, and service on our platforms is uninterrupted.

We’re working remotely, and that’s bound to complicate things a bit

Our teams might be working remotely, but that shouldn’t impact your trading or levels of customer service. Some things are out of our control, though, so please bear with us if anything goes a bit slower than it should. You can always reach out to our support at support@europefx.com if you need help with something. We’ll be there.

We hope we can all get back to a normal pace of life as soon as possible. Until then, please keep yourselves and your families safe.

Thanks

The EuropeFX Team

26/3/20: Suspension of French, Italian & Spanish Stocks & Indices

26/3/20: Suspension of French, Italian & Spanish Stocks & Indices

This post is also available in: German Italian Dutch Swedish

Following the European Securities and Markets Authority’s (ESMA) decision of the 16th March 2020, EuropeFX is suspending all stocks and indices from France, Italy and Spain as of 00:00 GMT tonight.

EuropeFX will suspend all buy and sell orders for affected instruments, meaning the option of buy and sell will be disabled until ESMA lifts these measures on the 18th of June for Italy, the 16th of April for France and the 17th of April for Spain.

If you have open positions on these assets, you may close them at your discretion. EuropeFX is not authorised and is not obligated to close any positions for you.

The proposed measures may be lifted before their deadlines if the risks of a loss of a market confidence is reduced, or may be further extended after the deadline depending on market conditions.

For additional questions and support, feel free to contact us at any time.

25/3/20: Change to Swaps and Commissions

25/3/20: Change to Swaps and Commissions

This post is also available in: German Italian Dutch Swedish

As of March 25th EuropeFX has made changes to the swaps and commissions on the below symbols:

Commission UpdateSwap Update
EUR50_JN20.IT40_JN20.
S&P500_J20.DAX30_JN20.
ASX_JN20.EUR50_JN20.
DAX30_JN20.FTS100_J20.
FTS100_J20.CAC40_AP20.
SMI20_JN20.IBEX35_A20.
NASDAQ_J20.
CAC40_AP20.
IBEX35_A20.
AEX25.AP20
NIKKEI_J20.
IT40_JN20.
DJ30_JN20.

More information for all changes can be found in our Contract Specification in the EuropeFX Legal Documents’ section of our website, in Market Watch, right-clicking on the instrument you are interested in and will open the Specifications menu.

For additional questions and support, feel free to contact us at any time.

25/3/20: EU Trading Hours Update

25/3/20: EU Trading Hours Update

This post is also available in: German Italian Dutch Swedish

Please be advised that on the 29th of March Daylight Saving Time (DST) will begin in Europe, causing the trading hours of affected assets to move forward one hour.

For example, U.S. shares will be available to trade between 16:30 to 23:00 (GMT+2), instead of 15:30 and 22:00 (GMT+2)

VIEW ALL CHANGES

This schedule may be changed without prior notice.

Please feel free to contact us for any further clarification.

16/3/20: COVID19 Virus updates

16/3/20: COVID19 Virus updates

This post is also available in: German Italian Dutch Swedish

Following the US travel ban, the escalating impact of the COVID19 virus as well as the oil price-war, 

we are expecting markets to remain highly volatile over the coming days with the possibility of further trading halts.

Generally, in periods of market uncertainty and high volatility, spreads are expected to be wider than normal.

If the high volatility continues over the next few days, we may consider increasing the existing margin requirements.